Here's what it costs. All of it.

Three tiers, published, including the parts that aren't covered. If a company won't put a price on a page it's because the price depends on how much they think you'll pay.

Every figure here is ex-GST, with the GST-inclusive figure beside it. The build fee is always shown next to the monthly, because a monthly on its own isn't the price.

Offsider Agency tiers, monthly fee and one-off build fee, ex-GST and inc-GST
Tier	Price	What you get
Front Deskthe phone always gets answered	from $2,500 build + $550-790/moAll ex-GST. With GST: $2,750 build, $605-869/mo	Jessica answers every call 24/7, qualifies the job against your services, prices and service area, books it into your calendar, and texts back anything that slips. 500 inbound voice minutes included, $0.60/min after. Web chat and SMS included. The build covers the website, Google Business Profile, the tracking number, CRM setup and the booking calendar.
Front Desk Proand the follow-up that closes it	from $3,500 build + $890-1,290/moAll ex-GST. With GST: $3,850 build, $979-1,419/mo	Everything in Front Desk, plus quote-chase sequences, automated review requests at the moment a job finishes, and the follow-up that turns a quote into a booking. 900 inbound voice minutes included, $0.55/min after. The full text inbox: web chat, SMS, Instagram DM, Facebook Messenger, WhatsApp and email. A quote sent on Tuesday and never mentioned again is a quote you lost.
Operationsfor a business with staff and a schedule	from $5,000 build + $1,390-1,990/moAll ex-GST. With GST: $5,500 build, $1,529-2,189/mo	Built around your actual job flow rather than a template: multiple services, multiple crews, dispatch rules, the lot. 1,500 inbound and 300 outbound voice minutes included; after that $0.50/min inbound and $0.90/min outbound. The build is quoted after we have looked at how you run, not before.

Final pricing is set after a discovery call. The bands are real bands, not a headline number with conditions attached. Where you land inside one depends on your call volume, how many services and crews we are configuring, and what we are integrating with. You get the figure in writing before anything starts.

Prices are ex-GST, with the GST-inclusive figure beside every one. If you are registered for GST you claim it back, so the ex-GST number is your real cost, but the inc-GST figure is what leaves your bank account, so both are on the page. There is no arithmetic to do and nothing to discover at invoice time.

Why it's a subscription and not a one-off

Because the thing you're buying runs every day. An AI receptionist isn't a file we hand over. It answers calls at 9pm on a Sunday, on a number we maintain, trained on prices that change, logging into a CRM we keep running.

We used to sell a website as a one-off with automation bolted on afterwards. It didn't work, and it didn't work for an honest reason: the website collected enquiries and the enquiries still rang out. The front desk is the product now and the website comes with it.

We don't sell a website on its own any more. If that's what you want, there are people who do it well and cheaply, and we'll point you at them rather than take the money.

Don't compare it to a website. Compare it to the jobs you're not quoting.

Nobody's budget has a "website" line in it. It has a "how do I get more work" line, so price it against the other things on that line.

Against one job

Front Desk is $8,280 + GST a year in monthly fees. Write down what one job is worth to you.

At a $3,000 job, three recovered jobs a year covers it. At $10,000, one does. Everything after that is the point of buying it.

We're not going to tell you what your average job is worth or how many you miss. You know both.

Against a receptionist

A part-time receptionist covers the hours you're already half-covering, and goes home at five.

The calls that cost you a $20,000 job arrive at 8pm on a Saturday. If you already have someone on the phones full time and they're catching everything, you don't need this. Say so and we'll agree with you.

We're not going to publish a wage comparison. Look up what you'd actually pay and put it next to the numbers above.

Against pay-per-lead directories

Directory platforms charge per enquiry, sell that same enquiry to three or four of your competitors at once, and stop the moment you stop paying.

Everything here builds something you own. Your domain, your site, your Google profile, your reviews, your customer list, your call records.

What these prices don't cover

Your domain name roughly $20 to $40 a year, paid direct to the registrar and registered in your name, not ours. We'll set it up with you.
Cold-calling campaigns Operations includes 300 outbound minutes for calling people back who already contacted you. It doesn't cold-call a list, and we won't build you something that does.
Google Ads spend, and running the ads themselves we don't buy or manage ad spend, and if you want that we'll refer you to someone who does. The agent does handle the enquiries that arrive from Google Ads lead forms and Google Business Profile quote requests.
Professional photography phone photos from real jobs work better than stock anyway, but if you want a shoot we'll quote it separately.
Logo design if you haven't got one we'll quote it before we start.
A website on its own we don't sell one. The build fee exists to get the front desk working; the website is part of that, not the product.

Voice minutes are included, and the overage rate is published. Front Desk includes 500 inbound minutes a month and bills $0.60 a minute after that; Front Desk Pro includes 900 at $0.55; Operations includes 1,500 inbound and 300 outbound at $0.50 and $0.90. You are told before you go over, not after.

Outbound SMS is included at normal trade volumes. If your volume climbs far enough to matter we talk to you first and agree what happens next. Nothing changes without your say-so.

How to leave, written down before you join

Thirty days' notice, either way in writing, any time. No minimum term.
No exit fee there isn't one, and there never was.
An annual prepayment isn't refundable if you pay a year up front and leave in month four, you don't get months five to twelve back. Pay monthly if that matters to you, and we'll say so on the call rather than after.
You keep what you own the domain, the website files, your customer records and your call records. The tracking number can be ported to you at cost if you want to keep it.
What stops working Jessica and the automation run on our systems, so they stop. We tell you exactly what goes quiet before you go, not after.

The Terms say all of this in full, published before you sign, not sent afterwards.

The price on this page is the price on the invoice.

Or skip the call entirely and ring the product. Jessica answers, and you'll learn more in two minutes than this page can tell you.

Ring Jessica on +61 468 008 174 Leave your number instead